The bathroom was not only out of square but sloped to the rear fairly significantly which gave us a sense of being off-balance.
Probably one of the worse stay at any hotel we've ever had, never again!
Me & My family stayed the weekend at this hotel. Soon as we walked into one of the rooms it smelled horrible. They switched the room with no issue. The two rooms that we have the toilets were dirty as well the carpet in one of the rooms. The sitting chair appeared to look as if it was there & dirty for a very long time. Not only that the housekeeping attitudes we very unpleasant. Upon walking by we heard one of the ladies say I hope these people don’t want service today. Oh my bad when she realized we were walking by. The pool was nasty as well. There was a ring at the bottom of the pool and the water was cloudy & dirty looking.
Entire third floor hallway AC did not work the entire time we were there, 4 days. Would break a sweat going to the elevator. Outside temperature was 92. Because of this, the room AC could not keep up with cooling until late in the evening. Complained to the front desk daily with different excuses from the staff each time on why it was so hot on the third floor. The issue was never resolved while we were there.
The satellite TV signal was very, very poor. You literary could not watch a TV program without distortion and missing images.
This is a really great hotel, has wonderful staff at the front desk, the manager is so friendly and they all greet you as soon as you walk in the door with a warm welcome! We were looking for a place to eat and they gave us plenty of information on the places nearby. We will definitely stay here again in the future! Great job guys!
Outside security lights were left off and people who obviously did not belong at the hotel were in the dark parking lot, we felt very, very unsafe at this facility.
Great hotel! Staff is very accomodating and friendly, and the Manager is so nice and helpful! I will definitely stay here again!
We asked that our room not be cleaned but to provide fresh towels, bath mats and washcloths and to please empty the trash. They would come in and remove the towels etc and leave us with nothing. We would have to go down to the front desk and ask for towels and washcloths and, two of the 4 days, we emptied our own trash.
Enjoyed my stay. The rooms were clean. The breakfast was great & the staff was so friendly & help full! I would recommend this hotel to anyone! Iwilll be back next holiday!
Checking out, no one was at the front desk to check out at 6:30 am. We even called the front desk and no answer. We waited for approximate 10 minutes and no one came. Went and eat breakfast and came back where someone had arrived to check us out.
Comfort Inn Suites is a US Lodging based in Grenada, Mississippi. Comfort Inn Suites is located at 255 SW Frontage Rd, Grenada, MS 38901, USA.
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